MedAire – a feature of nurses working with telehealth in aviation medicine

On May 14, 2026 the ISfTeH Nurses and Midwives Working Group will host a webinar that explores how telehealth nurses and clinicians play a critical role in modern aviation medicine.

Join expert nurses from International SOS – MedAire for an introduction to MedLink, the global medical assistance service, including a real-world case study demonstrating how telemedicine supports inflight medical emergencies on commercial airlines.

The session will also examine the growing importance of pre‑travel passenger medical screening and how clinicians are transitioning from hands‑on care to high‑stakes, aviation‑focused telemedicine. Learn how MedAire integrates AI‑supported training using Large Language Models (LLMs) to accelerate clinician readiness, improve call consistency, and support safer fitness‑to‑fly decisions for passengers worldwide.

Program:

Welcome and Introduction

Kerryn McGowran

Director of Nursing – Assistance (EMEA), International SOS, UK

MedAire – MedLink: The role of the Global Response Centre

Emma Bibby

Deputy Nurse Manager – MedAire, International SOS, UK

This presentation will provide a brief overview of Medaire and MedLink, our capabilities and a case study demonstrating our services and how we use telemedicine to support inflight medical emergencies on commercial airlines.

AI‑Supported Training for Pre‑Travel Passenger Medical Screening in Commercial Aviation

Lecia Bester

Medical Trainer, Aviation & Maritime, International SOS (MedAire), South Africa

As passenger pre‑travel medical screening becomes a key risk‑mitigation tool in commercial aviation, clinicians must transition rapidly from hands‑on medicine to high‑stakes, aviation‑focused telemedicine. This talk explores how MedAire supports their commercial clients with passenger screening and integrates a Large Language Model (LLM)–based AI training module to bridge that transition gap—accelerating clinician readiness, improving call consistency, and supporting safer fitness‑to‑fly decisions.

Date: May 14, 2026 | 1:00pm UTC

Register at: https://us02web.zoom.us/webinar/register/WN_7_CTt8_UThS33h53HDTw0A